Archive for the ‘Apple’ Category

Antenna-Gate Heating Up

Just the fact that it has been given a “-gate” moniker shows that the publicity regarding the alleged antenna flaw with the new iPhone 4 has reached widespread proportions. Already this week has been hot and heavy with iPhone 4 antenna-related news and today seems especially heavy.

It all started on Monday with Consumer Reports stating they can’t recommend the iPhone 4, even though it is their highest rated smartphone, because their testing shows there is a reception problem. This started off a renewed wave of interest in the story and the next few days were full of articles and bloggings giving opinions, suggested fixes, speculation on the possible problem, as well as conspiracy theories. On Tuesday Consumer Reports stated that they believed Apple should fix the problem for free, which then triggered outcries for Apple to recall the iPhone 4. There were even bookies giving odds on the probability of Apple actually doing a recall.

Today’s news is that an Apple engineer warned of a possible problem with the antenna early in the design phase. As well, reports are that current shipments of the iPhone are delayed possibly due to Apple deploying a manufacturing fix for the problem. Other reports are that iOS 4.01 may be released today, containing the signal strength indicator fix that Apple has promised. Finally, Apple has called a press conference for 10AM Pacific Time Friday morning. This of course, is just sending the press into a frenzy as they try to guess what might be talked about at this press conference.

As much as has been made of this problem, based on my reading I believe that there may actually be a problem – but at the same time it is likely being blown out of proportion.

Firstly, while there are many reports of the problem, there seem to be just as many people who are not reporting any problems. Of course, with the sheer volume of iPhones sold, even a small percentage of problematic phones could be a very large number. So the question is how many iPhones are actually affected? It will be interesting to find out the answer, if we ever do.

Consumer Reports’ testing seems to prove there is a significant signal loss, which they believe could cause dropped calls, if the phone is held in a certain way. Consumer Reports tested 3 different iPhones, which they claim they bought all in New York City, albeit at different stores. Of course, if those 3 phones were made in the same factory, then it could be that they found a flaw coming from a manufacturing flaw in a particular factory. It will be interesting to hear how Apple responds to Consumer Reports’ claims.

Finally, even with all the bad publicity, Apple is still selling the phones like hotcakes. Apple’s stock has taken a small hit, but many analysts are claiming that this is simply an opportunity for investors to get in on Apple stock while the price is down. There is the saying that “there is no bad publicity” and as long as Apple deals with the situation correctly, perhaps that saying will hold true this time as well.

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Posted on July 15, 2010 | Posted in Apple, Smartphones

It's All About the Touch

Now that the same operating system that is used on the iPhone and iPod Touch will be used on the iPad, I officially declare that Apple must name the operating system something besides “iPhone OS” – which itself was never an official name. Up to this point, to be completely correct, we have had to refer to the OS as the iPhone/iPod Touch OS, or something along those lines. This was quite awkward. And it will be quite a bit more awkward if we now need to say iPhone/iPod Touch/iPad OS.

Therefore, I suggest that Apple use “Touch OS” for all their touch devices. I think this makes sense because the defining feature of all these devices is the touchscreen interface. From this point on, I will refer to the OS as the Touch OS and I suggest that all authors do the same. If you think this is a good idea, spread the word and let’s see if we can make it stick! Be sure to leave a comment as well.

When I came up with the idea, I did a quick search to find out if anyone else had this idea or if the name was already taken by another operating system. I did not find that the name was already in use, nor did I find that anyone had the exact same idea. I did find that someone had a similar idea almost two years ago. They suggested “Touch OS X” at the time, because the operating system was derived from Mac OS X. So to be fair, I thought I’d give them props here.

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Posted on February 1, 2010 | Posted in Apple

State of the … iPad?

Unless you’ve been living under a rock, you know that Apple today introduced their tablet computer, the iPad. I am researching everything about the iPad and will have a write up soon, so stay tuned.

Until then, ponder this. Today is also the State of the Union address. I wonder which media event will have generated more buzz by the end of the day: Steve Jobs and the iPad announcement or Barrack Obama and the State of the Union address. It will certainly be an interesting barometer on the state of technology (and Apple) in our society.

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Posted on January 27, 2010 | Posted in Apple, Miscellaneous, Personal Computing

A Major New Product

Apple reported yet another record-setting quarter today, which you can read all about at this link on Apple’s web site. While impressive, one quote in particular should be noted. Says Steve Jobs, Apple CEO, “The new products we are planning to release this year are very strong, starting this week with a major new product that we’re really excited about.”

So whatever is released on Wednesday, we can be sure it is going to be a significant announcement. Add to this the findings by an analytics firm of an unknown hardware device that runs the as yet-unreleased iPhone OS 3.2 and it seems likely that the new product is a mobile device of some sort. The analytics firm reports that they believe the new device is a tablet, citing in part that the applications being tested on the device are falling in line with what is expected the rumored tablet to feature, showing a strong tendency towards news, books, and media consumption.

I would suggest that if you are considering a purchase of a laptop, netbook, or some sort of mobile device, wait at least until the dust settles at the end of this week. I’ll certainly be posting more after I’ve had time to analyze whatever is announced on Wednesday.

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Posted on January 25, 2010 | Posted in Apple

It Might be a Paintball Gun?

Apple has officially confirmed a January 27th event, 10 AM Pacific time. They have sent out invitations with a paint splattered theme, sparking speculation over exactly what that could mean. The invitation, pictured below, doesn’t exactly say “tablet computer” to me. But if Apple is releasing a tablet computer, maybe there’s going to be some sort of “finger painting” app that shows off pressure-sensitivity features or something. Or maybe they just wanted a visual representation of the “creative process”. Like I said before, tablet or not, all evidence points towards something really big, so pay attention on the 27th.

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Posted on January 18, 2010 | Posted in Apple

January 27th … Don't Miss It!

All evidence available leads to the conclusion that Apple will be hosting a “media event” on January 27th. What exactly they will be promoting at that event is still not clear, but all signs point to something very big. Internet rumor sites are buzzing loudly about an Apple “tablet” computer of some sort. Certainly, this could be the next big thing from Apple, so don’t stray too far from your computer, phone, or TV on that day. You may want to tell your kids or grandkids where you were when Apple made their announcement on January 27th … or not :)

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Posted on January 12, 2010 | Posted in Apple

Mac-berry at Last!

Hot off the virtual presses, RIM has announced that they will be releasing a Mac version of their Blackberry Desktop Manager software for the Mac in September. You can read the full announcement on the Official BlackBerry Blog.

For as long as the BlackBerry has been in the market*, the lack of Mac support has been a glaring omission. Mac users have had to resort to various 3rd party utilities to sync their BlackBerries with no support from RIM.

Two things to consider: Is RIM introducing Mac support in an effort to head off the growth of the iPhone in the ever increasing base of Mac users? And will this introduction make more businesses consider the Mac?

As more users are switching to the Mac, the lack of support for the BlackBerry could be leading to those users switching to the iPhone as well. It would be interesting to find out if RIM has any data bearing this out. By introducing Mac support, they may figure that users can keep their BlackBerries when they switch to the Mac.

In contrast, those businesses who are heavily vested in the BlackBerry platform may have been holding off on considering the Macintosh due to the lack of Mac support from RIM. Now that RIM will officially support the Mac, those businesses may now take another look at the Mac. Interestingly, I’ve read studies that show Mac users are more likely to buy an iPhone. So wouldn’t it be ironic if by supporting the Mac, RIM is opening the door for more iPhone sales?

On a related note, I wonder to what extent the complete lack of BlackBerry support (along with lukewarm support from Palm) over the years played into Apple’s decision to create the iPhone. Perhaps the moral of the story is that those tech vendors who don’t support the Mac run the risk of Apple deciding to make their own competing product.

*I have a long history with the BlackBerry. I visited the (then small) RIM production facility in Canada back in 2001 as part of an evaluation for Anheuser-Busch (where I worked at the time). This was during the time of the original BlackBerry device, which was shaped like a large pager and was an e-mail only device. However, it was very advanced for the time and in part due to the evaluation our team performed, A-B started deploying the BlackBerry across the company. When I left the company a year later, one of the hardest things I had to do was give up my BlackBerry.

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Posted on July 21, 2009 | Posted in Apple, Business, Personal Computing, Smartphones

"Pre"-emptive?

June 6th, 2009 was the 65th anniversary of D-Day, the allied invasion of German-controlled France during World War II. It was also the day that the highly anticipated Palm Pre smartphone was released on Sprint’s network. Many people are noting the potential symbolism of this date for both Palm and Sprint.

The analogy is that the iPhone has so quickly and thoroughly dominated the smartphone market, it has been like the German Blitzkrieg of Europe. Palm, the originator and former leader of the PDA/smartphone market, has been pushed to the brink of irrelevance by its competition. Sprint, a once powerful player in the wireless industry, has fallen upon tough times lately, hemorrhaging customers over the last few years. The fact that the iPhone is only available on AT&T’s network has certainly contributed to Sprint’s troubles. The Pre will either be these companies’ last desperate gasp, or the bold attack that will lead them back into contention. June 6th may have been a D-Day for both Palm and Sprint, but unlike the Allied attack, the outcome of this battle is far from certain.

There are many detailed reviews and articles analyzing the significance of the Pre, as a quick Internet search will show. And the hype surrounding the device is causing a lot of polarization. Many are pitting the Pre against the iPhone in an all-or-nothing struggle, as if there can be only one smartphone in the market. Of course, this is silly, as there is yet plenty of room for competitors. However, perception can be reality and if the Pre does not make a big splash, the media attention the iPhone juggernaut generates could very well drown out the Pre.

My take is that the Pre is quite advanced and feature-wise can compete with the iPhone. However, as has been proven over and over again in the technology industry, it takes a lot more than good technology to make a product successful (a lesson that Apple learned the hard way and is sure to never forget). The unfortunate fact is that Palm has a lot riding on this device (and Sprint to a lesser degree). In a different time and place, one where Palm was a stronger company and where there was no such thing as an iPhone, the Pre could possibly be extremely successful, or at least appear to be much more successful with no iPhone to compare it to. However, this is 2009 and the iPhone has a 2 year head-start in this “new world” of smartphone market, one which Apple basically created. With the speed that technology has been advancing lately, 2 years is a long time for a product to have gained momentum, and few products in the history of tech have had the type of success that the iPhone has had. Add to that the strength of the Apple App Store and it will take an extraordinary level of success for the Pre to dislodge any significant share of the market from the iPhone.

An interesting subplot to all this is the timing of the release date of the Pre. Palm has decided to release the Pre two days before the keynote speech at Apple’s World Wide Developers Conference, where is it widely anticipated that Apple will be introducing a new iPhone device, as well as the 3.0 version of the iPhone software. At first glance, it seems unwise to release a new product only 2 days before your competition dominates the media. But some have theorized that this was actually a smart move on Palm’s part, as it allows the Pre to ride the coattails of the iPhone publicity. In effect, Palm will be co-opting Apple’s media exposure, as there will be much made of the comparison between the two devices. A different release date may have not garnered the same amount of media attention. In a kind of preemptive attack, Palm’s gamble may give the Pre the best chance of success.

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Posted on June 6, 2009 | Posted in Apple, Smartphones

iTunes 8.2 adds support for iPhone 3.0; Steve Jobs Update

Apple quiety released iTunes 8.2, which adds support for an iPhone or iPod Touch with the iPhone 3.0 Software Update. The timing of this release, given that Apple’s World Wide Developers Conference (WWDC) is next week, makes it seem likely that Apple will release the 3.0 update during the WWDC, likely during the Monday morning keynote (10 AM Pacific Time).

Speaking of the WWDC, according to a highly reliable source of mine, Steve Jobs will make a “surprise” appearance at the WWDC, a little ahead of schedule for his return from medical leave of absence.

… Ok, I don’t really have any inside information :) …  but the source is Steve Chazin, author of the Marketing Apple blog, and former Director of Marketing for Strategic Programs at Apple. In a seemingly unrelated blog post, he quietly writes a single line P.S. stating that Jobs will make a surprise appearance at WWDC. No more, no less. Very interesting.

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Posted on June 2, 2009 | Posted in Apple, Smartphones

One More and We’ve Got Steak Sauce

I was checking my e-mail this morning and saw I had a message from one of my friends on Facebook. As usual, I click on the link within the e-mail to take me directly to that message on Facebook’s site. However, this time my web browser didn’t open up to Facebook. It took me to some strange site with a numeric address. After a few seconds I realized I had been the victim of a malware attack. Lucky for me, I use a Mac so the attack was useless on my computer. I noticed that a Windows EXE file had been downloaded, so out of curiosity, I scanned the file using ClamAV for Mac and it identified it as the Koobface worm. A little research on Google found that a new variety of the Koobface worm had just started making the rounds the day before. One article stated that this was the 56th variant of the Koobface worm. An astute commenter noted that one more and we’d have 57 varieties, just like Heinz. Heinz 57, of course, is their famous steak sauce.

More importantly, this latest example of a Windows vulnerability highlights just how risky it is to use a Windows-based computer in today’s world. If my computer were running Windows, I could have easily gotten infected this morning. It would have depended on whether or not my anti-virus software was completely up-to-date and/or if other security measures in place were able to stop this worm. Apparently, enough users out there aren’t well protected enough for this worm to be spreading like it is. Those that consider themselves technical “elite” will chide me for falling for this e-mail, and I probably should have noticed that the message was a little suspiscious. But honestly, why should I have to ensure that my computer has constantly updated multiple layers of security and always be viligant that the next e-mail message I open may hold impending doom? I shouldn’t – and long ago I made the conscious decision to not put up with it.

Which brings us to the crux of this article. Increasingly, it seems more and more people are making the decision to not put up with it anymore and switching to the Mac (including, today, that poor Facebook friend who sent me the worm). After the unmitigated disaster that Windows Vista has been for Microsoft, the company has quickly moved to bring out the next version of their operating system as soon as possible. They’ve also spent a lot of money on advertising trying to distance themselves from the “Vista” name and simultaneously undo the momentum that Apple’s “Get a Mac” campaign has generated for Macintosh sales.

This is curious, given that Microsoft still holds approximately 90% marketshare vs. Apple’s approximate 10%. True, Apple’s share is currently about double of their previous historical best, but the desparate nature of Microsoft’s ad campaigns seems out of place here. It’s as if they know something we don’t know and have a reason to be scared. Perhaps Microsoft feels their future hangs in the balance with the release of Windows 7. Regardless of what they really think, they are doing a great job of developing the perception that they are betting the farm on Windows 7. And as the old saying goes, perception is reality.

The problem is that as much as Microsoft tries hard to distance itself from Vista, every time a new virus or malware hits the news, it’s yet another reminder that Windows is not secure. And similarly to many political races, it could be this issue and this issue alone that determines the final outcome. Microsoft claims they are shooting for a Windows 7 release by the end of this year. So until then, we shall see …

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Posted on May 16, 2009 | Posted in Apple, Personal Computing, Social Networking/Social Media, Windows

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State of the Tech Archives

  • Tech Toy of the Month: Solid State Drives May 2, 2012
    If you normally do not read my Tech Toy articles, be sure to read this one! This Tech Toy is a little different in that I am highlighting not a single product, but an entire class of technology. I am choosing to highlight this technology now because it has finally matured to where it makes […]
  • The Top Ten Technologies You AREN’T Using … But You Should Be May 2, 2012
    Marcel Brown Technology Services celebrated 10 years of business in April! Looking back on these 10 years, technology has changed more so than at any other time in history. Right before our very eyes, we are witnessing the end of the 30+ year PC era. Where only big companies could fully leverage the Old World […]
  • It’s Hip to Be Square March 27, 2012
    Having run a small business for 10 years now, I am very aware of the challenges that small businesses face. One of those challenges is offering the ability to accept credit cards. Many small businesses would like to accept credit cards, but the reality is that most credit card processing companies make it financially difficult […]
  • Which iPad is Right for You? March 27, 2012
    Unless you’ve been living under a rock, you know that Apple has just released the 3rd generation of the iPad, which they are simply calling the “new” iPad. What you may not know, however, is that Apple has kept around the 2nd generation of the iPad, known as the iPad 2, in 16 GB capacity […]