Comments on: Resolution to KB971486 and 0x000000E3 Blue Screen, Windows XP

By: Best Registry Cleaner

Best Registry Cleaner — Sun, 05 Dec 2010 07:35:00 +0000

That was a great fix. Thank you very much. help me a lot.

By: Mowse

Mowse — Mon, 25 Jan 2010 17:35:59 +0000

I got the blue screen after updating windows too, but i use vista, what steps do i take?

By: Gary Luyben

Gary Luyben — Tue, 19 Jan 2010 15:15:32 +0000

Great fix. worked like a charm

By: Cal

Cal — Fri, 08 Jan 2010 14:10:07 +0000

Hello, I am seeing the 0x000000E3 error and I have read through the suggested fixes all of you have outlined. I am curious as to how the copy command text is to be entered. Do I enter it as it is above for example Copy “C:\…..” “c:\…..” with with quotations included? Does this format copy from C: to c:, I have not seen that format before.

I attempted this question once before but I am not sure what information you are looking for as afr as the box “website” is concerned.

Thank you for all the information in these posts, it looks like it should fix my problem.

By: Cal

Cal — Mon, 04 Jan 2010 19:57:16 +0000

Just another question as I printed and read through this fix. When you get to the command prompt and type the copy command, do you type it exactly as it is writtenwith spacing and quotation marks, etc? This forum has been extremely interesting to read and I appreciate all the information here that points to a fix.

Thank you all very much for sharing!

By: Cal

Cal — Mon, 04 Jan 2010 17:06:49 +0000

Not to sound completely computer illiterate, but the files you show to copy above show C: on the first part and c: on the second part. What are you telling me to do? Simply copy these files from the boot CD to the hard drive or is the C: the file you want copied and the c: the destination?

Thanks for all the help on this.

By: deedenton

deedenton — Wed, 30 Dec 2009 18:18:33 +0000

I have a million hours of research on my new gateway laptop. the Blue screen keeps coming up. or if i hit alt+f10 it says edit windows boot options for:windows setup
path: \windows\system32\boot\winload.exe.
When I called gateway tech support my called went to india and the rep said there is no recovery disk for my computer windows 7. Which I now know cannot be the truth. I am now in tears and dont know what to do…..plz help

By: Cardinal

Cardinal — Fri, 11 Dec 2009 22:51:17 +0000

Just a quick note:

If you choose to roll back the KB971486 by slaving the HDD and using the spuninst.txt -> spuninst.bat process, remember to change the drive designation from C to E (or whatever the new designation is) in spuninst.txt first. Rolling back KB971486 on C won’t fix the problem when the messed up HDD becomes E when you slave it.

I wish I realized that an hour ago.

By: Marcel Brown

Marcel Brown — Tue, 08 Dec 2009 09:02:15 +0000

inktank: You have two options. The first is to try a USB CD drive to boot from a CD like UBCD. The other is to try to make a bootable flash drive. Doing a quick search, I found this web site: http://www.pendrivelinux.com/install-and-boot-ultimate-boot-cd-ubcd-from-a-usb-device/

Good luck!

By: inktank

inktank — Tue, 08 Dec 2009 05:12:50 +0000

i have a refurbished Toshiba Tablet PC which seem to be especially susceptible to this. I do not have a recovery dc, there is no CD drive, only a thumb drive. I cannot access a cmd prompt, cannot get it to network. nothing. no help on microsoft website, no help from toshiba as I have called them. Its not a hardware issue because it happened to me on the same day most other people, mid Oct. Ive read its a clash between the service pack and 3rd party anti-virus software.

If theres any other help out there, or maybe a little step by step on what to put on my thumbdrive in order to access the C drive and overwrite those files i’d be grateful, and possssibly and preferably without losing my files. I know my way around windows to sort things out and fix things without losing all of my work but iffff i can get it to boot up but this one just baffles me